FAQ | Akairin

FAQ

What payment methods do you accept?
We currently use Stripe and Paypal as payment intermediaries to make sure your transactions are secure and backed up. Both accept most Credit / Debit Cards internationally.
Can I subscribe from anywhere in the world?
Of course you can! Since both Stripe and Paypal are available worldwide.
How long does it take to activate my subscription?
Once your payment is completed, it should not take more than 5 minutes to activate your subscription, if this is not the case, please contact us as it must be a problem.
E-mail: help.akairin@gmail.com
Facebook: Akairin
How do I unlock Teacher Badges?
The badges represent your contribution to the Akairin community, by making contributions to the community you increase your points, upon reaching certain scores, the badges will be unlocked.
How do I increase my points?
Contributions to the community are rewarded with points as follows:
  1. Every time you subscribe or renew your plan, you get the number of months your plan lasts multiplied by 1000.
  2. Every time you create a public -not private- Exercise or Questionnaire with at least 10 questions, you get 20 points.
  3. Every time someone uses an Exercise or Test of yours to create a different one, you get 5 points.
  4. Every time someone bookmarks an Exercise or Test of yours, you get 1 point.
How do I cancel my subscription?
You can cancel your subscription from Here , you just have to press the "Cancel Subscription" button if you subscribed with a Credit / Debit Card or following the steps if you signed up with Paypal. You will continue to enjoy the benefits until the expiration of your active subscription.
If you have any problem canceling you can contact us and we will cancel your subscription.
E-mail: help.akairin@gmail.com
Facebook: Akairin